Delivery Information

Courier Delays

Due to high demand, courier networks are experiencing some delays. Please be advised that your order may take longer to arrive than the normal delivery times (as below)

You will receive a dispatch notification/tracking email as soon as your order is on it's way to you.


Order Processing

Please note we do not process orders on Saturdays or Sundays. Orders placed after 3pm on a Friday or over a weekend will not be processed until the monday.

Hermes Delivery - £3.99
• FREE standard 3-5 day delivery on orders over £85.
• 3-5 working days for delivery from when your order has been dispatched.

FedEx (Next working day) - £6.99
• FREE FedEx Next Day delivery on orders over £150
• Delivery is Monday to Friday (Excluding public holidays)
• UK Mainland only
• Order before 1 pm for next working day delivery.
• Delivery to be signed for upon receipt

NOTE: Max weight per order is 25KG

Click & Collect - Free
• Purchase online, collect in-store
• Choose the Pick up option at checkout
• You will be notified when your order is ready for collection

DELIVERY FAQ's

If you still have some questions after reading our FAQ's please contact us

We offer Next Working Day delivery for £6.99 (UK Mainland Only) or Hermes delivery for £3.99.

Free FedEx next working day delivery for orders over £150. Free Hermes delivery for orders over £85.

FedEx for Next Working Day and Hermes for standard delivery

Next Working Day Delivery: If you order before 1pm you will receive your order the next working day. (no deliveries on a weekend).

Standard UK Delivery: 3-5 working days from when we disptach your order.

If you order before 1pm it will dispatched the same day. (For Next Day delivery this is Monday - Friday only)

We will send you a tracking number for your selected delivery courier as soon as we have dispatched your order.

FedEx Next Working Day: Yes

Hermes: No

Our Courier will ask you to arrange another delivery date

Please contact us at info@firstchoicehorsesupplies.co.uk or call 01698 884468

Unfortunately, we only deliver to the UK Mainlaind at the moment. Therefore we don't deliver to Jersey, Guernsey or Isle of Man. For Northern Ireland, please contact us on 01698 884468 before you purchase so we can confirm delivery costs.

Yes, but please contact us before placing an order to ensure we can send the item to you and to confirm the cost of delivery.

In the unfortunate event they you receive an order with item(s) damaage please contact us on 01698 884468

Yes, please choose the Pick up option at checkout