Delivery Information
Order Processing
Please note we only process orders that have selected DPD Sat as their delivery option if you placed the order before 2.30pm on a Friday. For all standard next working day orders placed after 2.30pm on a Friday or over a weekend will not be processed until the monday.
You will receive a dispatch notification/tracking email as soon as your order is on it's way to you.
Next Working Day Delivery is not guaranteed, as there may be occasions beyond the courier's control that could delay your delivery.
DPD (Next working day) - £5.99
• FREE DPD Next Day delivery on orders over £150
• Delivery is Monday to Friday only (Excluding public holidays)
• UK Mainland only
• Order before 2.30pm for next working day delivery (Monday - Friday)
• Delivery to be signed for upon receipt
DPD (Saturday ) - £7.99
• Choose this option if you need your parcel delivered on a Saturday (Excluding public holidays)
• UK Mainland only
• Order before 2.30 pm Friday for Sat delivery
• Delivery to be signed for upon receipt
NOTE:
Max weight per order: 30KG
Max length per order: 1 metre
Click & Collect - Free
• Purchase online, collect in-store
• Choose the Click & Collect option at checkout
• You will be notified when your order is ready for collection
DELIVERY FAQ's
If you still have some questions after reading our FAQ's please contact us
We offer DPD Next Working Day delivery for £5.99 (UK Mainland Only) or DPD Sat delivery for £7.99.
Free DPD next working day delivery for orders over £150.
DPD
Next Working Day Delivery: If you order before 2.3pm you will receive your order the next working day. (no deliveries on a weekend unless you have chosen DPD Sat)
DPD Sat: if you chosen this service you will receive the parcel on Sat
If you order before 2.30pm it will dispatched the same day. (For Next Day delivery this is Monday - Friday only)
We will send you a tracking number for your selected delivery courier as soon as we have dispatched your order.
Our Courier will ask you to arrange another delivery date
Please contact us at info@firstchoicehorsesupplies.co.uk or call 01698 884468
Unfortunately, we only deliver to the UK Mainlaind at the moment. Therefore we don't deliver to Jersey, Guernsey or Isle of Man.
No
In the unfortunate event they you receive an order with item(s) damaage please contact us on 01698 884468
Yes, please choose the Click & Collect option at checkout